Ethics of Automotive Repair in Walled Lake

August 24, 2022

We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Walled Lake automotive service and repair industry hasn't been given a pass either.Unfortunately,... More

On Board Diagnostics for Walled Lake Motorists

August 13, 2022

Some Walled Lake vehicle owners wonder why Tuffy Walled Lake and other Walled Lake auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Walled Lake for a tricky automotive problem shouldn't be a surprise. In the Walled Lake area, automotive diagnostics c... More

Arrive Alive in Walled Lake

July 11, 2022

We've all seen drivers do crazy things while driving to or from Walled Lake. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan roads.The truth is that all o... More

On Board Diagnostics for Your vehicle

July 8, 2022

Today we're going to talk about on-board diagnostics and the questions we hear from folks around Walled Lake, Michigan, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagno... More

Service Center Standard and Procedures

July 3, 2022

All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Walled Lake au... More

What Walled Lake Automotive Service Consumers Should Know

June 28, 2022

There are some things drivers should know about Walled Lake car service and repair. First and foremost, Tuffy Walled Lake cares about you and your family's safety. And we really appreciate your business. Tuffy Walled Lake in Walled Lake wants to build a trusting relationship that becomes the fou... More

What Walled Lake Customers like About Us at Tuffy Walled Lake

July 5, 2020

A big part of the service we provide at Tuffy Walled Lake for our Walled Lake customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Walled Lake area customers. Even though we try to be proactive in our Tuffy Walled La... More

Speak Up: Talking with Your Tuffy Walled Lake Service Advisor

July 30, 2018

About 80% of the vehicles on Walled Lake roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are mino... More

How Does Tuffy Walled Lake Know What to Recommend?

October 25, 2017

When you drop your vehicle off at Tuffy Walled Lake in Walled Lake, they don't just poke around under your hood looking for stuff to do. Tuffy Walled Lake professionals have lists and procedures they follow for different types of service. First of all, your Walled Lake service center will note th... More

What You Need to Know from Your Tuffy Walled Lake Service Advisor

August 27, 2017

Walled Lake drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your ser... More